At High Voltage R/C, your trust is of utmost importance to us.   We constantly strive to protect your confidential information which includes all ordering information.  High Voltage R/C does not disclose any customer information to any companies or individuals not relating to our customer service or order processing.  If you choose, we will not keep your personal purchase information in our database.

We reserve the right to respectfully decline or void any credit card or PayPal transaction submitted to us through our web site, by Phone, or Store Sales at any time, and for any number of reasons. Notice will always be sent, via email or phone, to any customer that is directly affected.

We can process Master Card, Visa, American Express, and PayPal.

Our Secure Shopping Cart Web Site for instant on line purchases is completely set up for your shopping convenience. Please be sure and have your cookies enabled on your browser, or you will not get to the check out page in the shopping cart while placing an order. If you don't want your cookies enabled, then feel free to phone your order to us. In order to get by the newest security protocols on the Internet, its wise to use the latest version of browsers available. To download these browsers for free:

Internet Explorer Ver. 6.0: http://microsoft.com/downloads
Netscape Ver. 6.0: http://www.netscape.com

Mozilla Firefox 2.0:  http://www.mozilla.com/en-US/
AOL users should consider opening your "Explorer Browser" in order to make purchases on this web site.

We will process all orders with proper payment, and details within 24 hours. Simply choose your items you would like by placing a quantity, or add a check mark, in the boxes provided, and click the "Add To The Shopping Cart", or the "Buy Now" button at the bottom of each order page or next to each part. We welcome PayPal customers in our shopping cart purchasing process. For faster order processing, PayPal customers need to follow through after finishing with the shopping cart and go to the paypal web site to email your payment to us. Otherwise, follow the easy purchase instructions, or continue shopping.

Telephone Orders:  (314) 983-9974 We are available for phone orders from 8:00am - 9:00pm Central Time. Closed Saturdays & Sundays, except for on line ordering. On Line Ordering 24/7. For phone orders, and for order speed and accuracy, please have credit card information ready along with part numbers and quantities of the parts you will be needing. These part numbers are important to get your order filled properly, and in a timely fashion.

Cash Orders:  We can only accept US Postal or US Bank Money Orders. We cannot accept personal checks, or money orders from overseas banks at this time. When you send your order in to us, be sure and include your complete shipping address, your e-mail, your phone number, and all the part number's you will be needing along with quantities of each part, along with shipping charges. If shipping charges are not included, your order will be delayed. Its always best to drop us an e mail before you mail your order in to be sure we have your needs on hand. Please make all money orders payable to High Voltage R/C and mail to the address shown at the bottom of any of our web site pages.

Lost Package Claims:  We do the utmost best we can to package your orders properly, and in a responsible manner so that you get your packages in a timely fashion. We want your business. 99% of our orders arrive safely. Occasionally, one will get delayed. Please have patience with us.  The odds are in favor of you that your package will arrive safely, although occasionally delayed.